Olin System Downtime Feb 19th

We will be upgrading our proxy server this Sunday, February 19th.  This upgrade will temporarily make access to our databases unavailable.  We expect the window of downtime to be between 8am-12pm, but it might be longer if there are problems with the upgrade.

Users on campus can still access out databases during this maintenance window.  When clicking on the url of one of our resources, removing the proxy prefix (http://ezproxy.rollins.edu:2048/login?url=) should allow you to click straight through to the database.

If you have any questions or encounter any issues, you can e-mail us at askolinlibrary@rollins.edu.

Network Outages During the Break

Per Pat’s e-mail yesterday, IT will be conducting maintenance during the break, which will temporarily affect access to some library resources.

Throughout the break:

  • Email and the library website will be available from off-campus the entire time – regardless of what is happening with the network.
  • If you are on-campus during the network outages, then you will not be able to access email or the website from your office, but they will still be functioning.

12/22/2016:

  • EZ-Proxy and this news blog will be down from 12 midnight-6:30am.
  • The entire campus network will be down from 10am to 3pm for upgrades.

12/23/2016:

  • IT will conduct a full disaster recovery test from 8am-12:30pm, which means the campus network will be up and down during this time frame. Please assume that you cannot access services during this time.

If you experience any problems over the break and need technical assistance, please contact the Help Desk. If the problem is not an emergency, leave a message via voice (407-628-6363) or email (helpdesk@rollins.edu). A technician will contact you by the next day.

If the problem is an emergency, please call the Help Desk (407-628-6363) and follow the prompts to report an emergency. Your call will be returned shortly.

New Computers in the Library

This summer, IT has been upgrading the lab computers in the library.  The Teaching Lab and Reference Lab have both received new machines, but for the purposes of this post, I’ll be focusing on the Reference Lab (or as it is affectionately known to some, “The Amoeba.”)

Reference Lab

Reference Lab

The bank of computers in the lobby of the library is one of the busiest and most highly-used areas in the building.  It is a hub for research, printing, paper writing, and casual use by Rollins students, employees, and members of the community.  The lab as it existed until this summer was conceived during the 2012 2nd floor renovations.  The setup included large towers mounted underneath the computer tables.  These towers were ugly, and they often presented problems of function as well as form – users would bump their knees into the computer, or the mounts would frequently become loose and the tower would crash to the floor with a thunderous boom.  Thankfully, nobody was hurt, but heavy objects falling near people’s feet made us understandably nervous.

IT approached me last semester and offered a solution – new all-in-one computers that would mount directly to the monitor arms and wouldn’t require anything to be mounted beneath the table.  As an experiment, they set up a test machine outside of my office.  I casually

One of the new computers!

One of the new computers!

monitored usage of the computer, and saw that it was very popular with students, and that there weren’t any technical issues during this trial run.  After some discussion between the library and IT, the plan to update the lab was finalized.

A couple of weeks ago, IT was ready to install the new lab machines.  In addition to the initial planning and ordering of the new computers, the installation itself was a big effort – computers were unboxed and installed on monitor arms, old machines were disconnected and removed, and the old, problematic mounts were taken out from under the tables.  In the end, we have a lab that has faster computers with bigger monitors that both looks great and works better.

The library would like to thank Joe T. and Shaffaq from IT for their dedication and hard work in getting these set up for us (and for letting me play with power tools!).  If you’re on campus, feel free to take the new lab for a test drive and let us know what you think.

Temporary Library System Outage

This Saturday, February 28th, access to library resources will be temporarily unavailable for a period between 6:00 pm and 4:00 am.  Starting around midnight, several other systems including e-mail will also experience intermittent outages.

Information Technology is engaged in ongoing efforts to create a disaster recovery infrastructure for the campus network.  In order to ensure that the recovery system is working properly, IT will need to temporarily shut down several campus systems this weekend, including Blackboard, Banner, Citrix, and Sharepoint.  The library’s proxy server, which allows access to our resources from off campus, will be one of the systems affected by this temporary network downtime.

We apologize for any inconvenience this might cause.  If you have any questions about this process, you can contact the IT Help Desk.

Rollins Network Outages

This Friday, 11/28/14, IT will be conducting maintenance on the campus network.  This means that there will be sporadic network outages on campus from 2-8pm.

From 8pm-12 midnight, the entire network will be taken down as part of this maintenance.  During this period, access to the library website and other online resources will be unavailable.  The outage could last longer if additional work is needed.

We apologize for any inconvenience.  If you have questions about this network maintenance period, you can contact the Help Desk.

The end of e-reserves (as we know it.)

For many years the library has provided an e-reserves service to enable faculty to provide students will access to scanned readings. In the last few years most faculty have migrated to placing such readings in their Blackboard courses. Students are far more familiar with using Blackboard than they are with using e-reserves, the copyright concerns associated with placing copyrighted works in Blackboard or on e-reserves are very similar, and in June 2015 the library will be migrated from the Sirsi Symphony system that has provided our online catalog and our e-reserve system to a new integrated library system. This seems like the right time to end the duplication of effort and confusion involved in providing access to online readings via Blackboard and e-reserves and focus instead on the system the students find easiest to use – Blackboard.

Therefore, the  next semester – Spring 2015 – will be the last semester in which we accept materials to be placed on e-reserves. After that semester all faculty are asked to plan on placing such readings in their Blackboard courses. If you need assistance in doing so, contact the IT Help Desk.

Please note, our physical reserve system (for books, DVD’s etc.) will continue and is not affected by the change.

Thank you.